How Credits Work
Credits are Bluma’s usage currency. Each video generation consumes credits based on the template complexity, duration, resolution, and AI features used.Pricing Tiers
Free Tier
10 videos/month
- 100 requests/hour
- Test mode available
- Community support
- Watermarked videos
Starter
100 videos/month - $29/mo
- 1,000 requests/hour
- Full-quality videos
- Email support
- No watermarks
Pro
500 videos/month - $99/mo
- 5,000 requests/hour
- Priority rendering
- Priority support
- Custom branding
Enterprise
3,000+ videos/month - Custom
- 50,000 requests/hour
- Dedicated support
- Custom templates
- SLA guarantee
Credit Calculation
Base Formula
Multipliers
| Factor | Multiplier |
|---|---|
| Resolution | |
| 720p | 1.0x |
| 1080p | 1.5x |
| 4K | 3.0x |
| Duration | |
| Per 30 seconds | +1 credit |
| Template Complexity | |
| Basic | 1.0x |
| Advanced | 1.5x |
| AI-Generated | 2.0x |
Example Calculations
Simple Quiz (30s, 1080p)
Simple Quiz (30s, 1080p)
Product Video (60s, 4K)
Product Video (60s, 4K)
News Anchor (90s, 1080p)
News Anchor (90s, 1080p)
Monthly Allowance
Each tier includes a monthly credit allowance:| Tier | Monthly Videos | Equivalent Credits* |
|---|---|---|
| Free | 10 | ~20 |
| Starter | 100 | ~200 |
| Pro | 500 | ~1,000 |
| Enterprise | 3,000+ | ~6,000+ |
*Based on average usage of 2 credits per video. Actual credit consumption varies by template and settings.
Overage Handling
How Overages Work
When you exceed your monthly allowance: Starter & Pro Tiers:- Overage rate: $0.50 per video
- Charged at month-end
- No hard limits
- No overages allowed
- Requests fail with 402 error
- Must upgrade to continue
Preventing Overages
Set up credit alerts:Checking Your Balance
Via API
View Response
View Response
Via Dashboard
Monitor your usage in real-time at getbluma.com/brand/api-usageCredit History
Track all credit transactions:View Response
View Response
Test Mode
Free Testing
Test API keys (bluma_test_*) provide:
✅ Free unlimited testing
✅ Same API functionality
✅ No credit consumption
⚠️ Limitations:
- Watermarked videos (“TEST MODE” overlay)
- Lower quality rendering
- Slower processing
Switching to Production
Optimizing Credit Usage
Choose Appropriate Resolution
Use 720p for social media, 1080p for professional content, 4K only when necessary
Optimize Video Length
Shorter videos (30-60s) consume fewer credits and perform better on social media
Select Simple Templates
Basic templates cost less than AI-heavy templates
Batch Generation
Generate multiple videos at once to optimize API usage
Credit Refunds
Automatic Refunds
Credits are automatically refunded if:- Video generation fails (server error)
- Template rendering errors
- Invalid input data (caught before processing)
Manual Refund Requests
Contact support@getbluma.com for:- Quality issues with generated videos
- Incorrect credit charges
- Technical problems during generation
Frequently Asked Questions
Do credits expire?
Do credits expire?
No, purchased credits never expire. Monthly allowance credits reset on your billing date.
Can I purchase additional credits?
Can I purchase additional credits?
Yes! Buy credit packs at getbluma.com/billing or upgrade your tier for a higher monthly allowance.
What happens if I downgrade my plan?
What happens if I downgrade my plan?
You keep any remaining credits, but your monthly allowance will reset to the new tier’s limit on your next billing cycle.
Are there volume discounts?
Are there volume discounts?
Enterprise customers can negotiate custom pricing based on volume. Contact sales@getbluma.com for details.
How do I estimate my monthly usage?
How do I estimate my monthly usage?
Use the credit calculator or check your historical usage in the dashboard.